Privacy Policy

Effective January 1, 2026

Excel Antioch Concrete Company, antiochconcretecompany.com, sales@antiochconcretecompany.com

Who this policy covers

This policy explains how Excel Antioch Concrete Company handles the information you share with us through this website. We're a concrete contractor in Antioch, CA, and most of what we collect is what we need to answer your question, set up an estimate and do the job.

It covers every page of this site, starting from the home page. If you want to know more about who we are before you contact us, our About page has that.

What information we collect

When you fill out our contact form, we get what you type in. That's usually your name, phone number, email, address or city, and a description of the work, like a cracked driveway or a new patio. You choose what to share, but we can't give you an estimate without a way to reach you and an idea of where the job is.

Our contact form is run by an outside form service, so what you enter passes through that service before it reaches us. If you call us at (925) 503-1201 or email us instead, we keep the details you give us the same way we keep form messages.

Like most websites, ours also collects some information on its own when you visit. This can include the type of device and browser you use, the pages you look at, how long you stay and the site that sent you here. We look at this in totals, not to follow any one person.

Cookies and analytics

Cookies are small files your browser stores so a site can remember a visit or count how it's used. We may use them, along with basic analytics tools, to see which pages people find useful and where the site needs work.

You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices between visits.

How we use your information

We use what you send us to reply to you, schedule an on-site estimate, plan and carry out your job, and follow up afterward if something needs attention. We use the visit information to keep the site running and make it easier to use.

We don't sell your information, and we don't hand it to other businesses for their own marketing. We share it only with the services that help us run the site and the business, like the form service, and only as far as they need it to do that work, or when the law requires us to.

How long we keep it

We keep your contact details and job notes for as long as we need them to answer you, finish the work and keep ordinary business records, such as records for a slab we poured at your house. Once we no longer need something, we delete it or keep it in a form that doesn't identify you.

Visit information from analytics is kept for a limited time and looked at in totals, so it isn't tied back to you by name.

Your choices and rights

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep something for a legal or business record, and if so we'll tell you why.

You can also ask us to stop contacting you at any time. Depending on where you live, state law may give you more rights over your information, and we'll honor those when you ask.

Security and children

We take reasonable steps to protect what you send us, but no website or email system is perfectly secure. Please don't send payment card numbers or other sensitive details through the contact form.

This site is meant for adults planning work on their homes or property. We don't knowingly collect information from children, and if we learn we have, we'll delete it.

How to raise a privacy question

If you have a question about this policy or want to make a request about your information, reach out through our Contact page or call us at (925) 503-1201. We're available Mon–Sun, 6 AM–11 PM, and we'll get back to you as soon as we can.

We may update this policy as our site or the way we work changes. When we do, the new version will be posted on this page.