Terms and Conditions

Effective January 1, 2026

Excel Antioch Concrete Company, antiochconcretecompany.com, sales@antiochconcretecompany.com

Accepting these terms

These terms cover your use of the Excel Antioch Concrete Company website and any concrete work you hire us to do. By using this site, asking for an estimate or booking a job, you agree to them. If you don't agree, please don't use the site or book work with us.

When you hire us, you'll also get a written estimate or contract for your job. If anything in that document differs from these terms, the written estimate or contract for your job controls.

The services we offer

Excel Antioch Concrete Company is a concrete contractor based in Antioch, CA. We pour and repair driveways, patios, sidewalks, steps, garage floors, slabs, footings, foundations, retaining walls and other flatwork, which covers the flat, poured surfaces around a house. You can see everything we do from our home page, and read more about who we are on our About page.

The descriptions on this site are general. They explain how this kind of work usually goes, but they aren't a promise about your job. What we'll do at your house is set out in your written estimate.

Estimates and pricing

We offer free on-site estimates, with no pressure to book. An estimate is based on what we can see and measure on the day, such as the size of the area, the condition of the ground the slab will sit on, access for our crew and equipment, removal of old concrete and the finish you choose.

Some conditions only show up once the old slab is out or the digging starts, like soft soil, buried debris, tree roots or drainage problems. If we find something that changes the work or the cost, we'll stop, show you and agree on any change with you before we go ahead.

An estimate is good for the period written on it. After that, material and labor costs may have changed, so we may need to update it.

Scheduling, weather and cancellation

We'll agree on a start date with you, but concrete depends on the weather. Rain, very high heat or other conditions that would weaken the pour can push the date back, because pouring in the wrong conditions leads to a weak surface and early cracking. We'll let you know as soon as a date needs to move, and we won't charge you for a weather delay.

If you need to cancel or reschedule, please tell us as early as you can by calling (925) 503-1201 or through our Contact page. If we've already ordered materials, scheduled delivery or started work, you may owe the costs we've already incurred, as set out in your written estimate or contract.

Before and after the pour

Please tell us about anything buried in the work area that you know of, such as sprinkler lines, private utility lines, septic parts or drains, and keep vehicles, pets and people clear of the area while we work. We aren't responsible for damage to buried items we weren't told about and couldn't reasonably see.

New concrete needs time to cure, which is the waiting period while it hardens and gains strength. We'll tell you when it's safe to walk on and when it's safe to drive on. Using the slab sooner, or putting heavier loads on it than it was built for, can damage it, and that damage isn't covered.

Payment terms

Your written estimate or contract sets out what you'll pay, any deposit, when each payment is due and the payment methods we accept. A deposit, where one applies, holds your place on our schedule and covers materials ordered for your job.

The final balance is due when the work described in your contract is finished, unless your contract says otherwise. If a payment is late, we may pause further work until it's settled, and we may use the remedies California law allows us.

Our workmanship and what isn't covered

We're licensed and fully insured, and we stand behind our work. If something we did isn't right, call us and we'll come look at it and work with you to make it right. Any written warranty for your job will be in your contract, and its terms control.

Concrete is a natural material, so some things are normal and aren't defects. Fine hairline cracks can still appear even when control joints, the grooves cut to guide cracking into straight lines, are placed correctly. Color, texture and shading can vary from batch to batch and from samples or photos.

We aren't responsible for problems caused by things outside our control, including ground movement or settling of soil we didn't prepare, tree roots, changes to drainage made after our work, flooding, earthquakes, misuse, loads heavier than the slab was built for, harsh cleaning chemicals, or repairs and changes made by someone else.

Apart from any written warranty in your contract, and to the extent California law allows, the information on this website is provided as is, without warranties of any kind.

Limits on our liability

To the extent California law allows, Excel Antioch Concrete Company is not liable for indirect, incidental or consequential losses connected with our work or this website, such as lost income, lost use of your property or inconvenience. Our total liability for any claim connected with a job is limited to the amount you paid us for that job.

Nothing in these terms limits any right you have that California law says can't be limited or waived.

Using this website

The text, photos and other content on this site belong to Excel Antioch Concrete Company or are used with permission. You may view and share them for personal use, but you may not copy them for commercial use without our written permission.

We try to keep the information here accurate and current, but we can't promise that it's complete or free of errors. Links to other websites are for your convenience, and we aren't responsible for their content.

If we disagree

If you have a problem with our work or a bill, please call us at (925) 503-1201 or reach out through our Contact page first. Most problems are settled quickly once we come out and look at them together, and we'll try in good faith to resolve yours before anyone goes further.

If we can't settle it that way, either of us may take the matter to a court with authority over it in Contra Costa County, California, unless your written contract sets out a different process.

Governing law

These terms, and any work we do for you, are governed by the laws of the State of California, without regard to its rules on conflicts of law.

Changes to these terms

We may update these terms from time to time, and the updated version takes effect when we post it on this page. Changes won't affect a job already covered by a signed estimate or contract unless we both agree in writing.

If you have a question about these terms, call us at (925) 503-1201 or send us a message through our Contact page.